Refund policy

At Your Daily Reminder Co., we take pride in the quality of our products and strive to ensure your satisfaction. If you experience any issues with your order, please review our return policy below:

Eligibility for Returns
1. Returns or refund requests must be submitted within 48 hours of receiving your product.
- Requests submitted after this timeframe will not be accepted.
- How to Request a Return
- To initiate a return, email us at helloydrco@outlook.com within 48 hours of receiving your product.

Please include the following details in your email:
Order number
Full name
Description of the issue (with photos if applicable)

Non-Returnable Items:
Customized or personalized products are non-returnable unless they arrive damaged or defective.
Products that have been used, washed, or altered are not eligible for returns.

Damaged or Defective Items:
If your item arrives damaged or defective, contact us immediately at helloydrco@outlook.com with clear photos of the issue.
We will evaluate your claim and provide a resolution, such as a replacement or refund, if applicable.

Additional Notes:
Shipping costs are non-refundable unless the return is due to our error.
We reserve the right to deny any return request that does not meet the conditions outlined in this policy.
We appreciate your understanding and cooperation. If you have any questions about our policy, please don’t hesitate to contact us.